If your vehicle has been in a collision in Columbia, MO, you’ll need a repair shop to get you back on the road. Don’t be afraid to ask questions before you choose a collision repair center. Prioritize free estimates, certified technicians, and high-quality parts as a starting point.
What Should You Look for in a Quality Collision Repair Center in Columbia, MO?
Free Estimates
It’s important you know exactly how much the repairs will cost before you start. A reputable repair center will provide you with an estimate that breaks down the cost. This estimate should always be provided free of charge, and you shouldn’t be put under any pressure to accept.
Certification
The quality of the technicians has a big impact on the end result. Look for technicians who are factory-certified by the manufacturers. This ensures that they will have knowledge of the procedures, technology, and materials to complete the repair to the highest standard.
Good Communication
The quality of the work may be your main focus, but you should also consider the customer service. There’s nothing more frustrating than being left in the dark, wondering when your vehicle will be ready. The best body shops provide clear timescales for how long the work should take and keep you informed throughout the process. Ask your potential collision center how they will communicate with you to ascertain if you’ll get the service you need.
High-Quality Parts
High-quality parts are important to keep your car at its best. Generic parts may fit, but they won’t perform as well because they weren’t designed specifically for your make and model. Original parts will provide a snug fit which means they are less likely to degrade over time.
This meticulous approach should extend to every element in the repair process, including paint. High-quality paint should be precisely color-matched, durable, and environmentally friendly.
Experience with Insurance
It’s a big advantage if the body shop has prior experience with insurance companies. The repair center can help with the paperwork and liaise directly with the insurance company. This allows the repairs to be completed quickly and efficiently.
Reviews and Testimonials
No matter how great a body shop seems to be, it’s always a good idea to check out what previous customers have to say. Reviews and testimonials can give you a much clearer idea about the service you are likely to receive. Look on independent sites such as Google for unbiased feedback and pay attention to consensus of opinion on areas like service, communication, and honesty.
If your vehicle needs a repair, we’re always happy to help. Contact us here at Joe Machens Auto Body in Columbia, MO, for a free estimate or for more information about how the process works.
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